Thank you for contacting us. We target to respond within 48 hours. Please note that our response time may be extended during/ before/ after Hong Kong public holiday. We apologies for any delay and we assure you that we are working diligently to respond your enquiry. For order enquiries, please state your order number.
Other enquiry: firstname.lastname@example.org.
Alternatively, you can call our service hotline during office hours from Mon-Fri at (852) 2302 1203.